The New Zealand Luxury
Travel Agents Difference
The Art of Luxury Travel
At New Zealand Luxury Travel Agents, we believe luxury is not just about where you stay, but how every moment of your journey feels. From the moment you contact us, you’ll experience a seamless, personalised service that ensures your holiday is as effortless as it is unforgettable.
As part of the KWH Journeys family, we draw on the expertise of our sister brands to deliver a standard of excellence that is unmatched. New Zealand Package Holidays offers curated tours across both islands, New Zealand Private Tours specialises in tailor-made guided journeys, Remarkable Scenic Tours provides authentic small-group day tours from Queenstown, and Australian Custom Tours designs bespoke experiences across Australia. Together, this collective expertise ensures that your New Zealand luxury holiday is designed with care, authenticity, and an uncompromising attention to detail.
Now, discover the 7 key points of difference that define our approach to luxury travel.
1. Custom Itineraries: Designed Around You
At New Zealand Luxury Travel Agents, we start by getting to know you—your passions, your travel style, and the experiences that matter most. This allows us to design a one-of-a-kind itinerary that is entirely yours, not a generic package.
Every journey is crafted to reflect your interests and pace, with every detail thoughtfully considered. And with our warm, personable Kiwi hospitality, you’ll feel welcomed and cared for from the moment you arrive—so you can relax, knowing your luxury New Zealand adventure is in expert hands.
2. Special Places Only a Local Would Know
Some of the most unforgettable travel moments come from places you won’t find in any guidebook. It might be a hidden lake with glassy waters and no one else in sight, a tucked-away café serving the perfect flat white, or a secret lookout with panoramic views that only locals visit—we love revealing these treasures to our guests.
In New Zealand, where awe-inspiring landscapes meet genuine Kiwi hospitality, we take you beyond the well-trodden tourist paths. You’ll discover the places we know and love because this is our home—authentic, unspoiled, and rich with the true spirit of Aotearoa.
3. New Zealand, Especially for You
At New Zealand Luxury Travel Agents, we know there’s no such thing as a one-size-fits-all holiday. Every traveller is different—some prefer to slow down and savour each moment, while others thrive on packing in as many adventures as possible. Your pace, your passions, your budget, and your comfort all matter—and we make sure your journey reflects them perfectly.
We listen closely to what’s most important to you, then design a New Zealand experience built entirely around it. No pressure, no rush—just a seamless, luxury journey that feels like it was made exclusively for you. Because it is.
4. Over a Decade of New Zealand Travel Expertise—Working for You
With more than ten years in New Zealand’s luxury travel industry, we’ve built the local knowledge and trusted connections that transform a good holiday into an exceptional one.
You’ll benefit from our insider expertise—whether it’s securing the most sought-after accommodations, knowing the perfect time to visit iconic spots, or finding ways to avoid the crowds. Thanks to our established network of top-rated partners across the country, we can open doors to experiences not available to most travellers, while taking care of every detail. All you need to do is relax and enjoy the journey, confident that you’re in the hands of seasoned experts.
5. New Zealand’s Ever-Changing Weather—We’ve Got You Covered
New Zealand’s weather is famously unpredictable—but that doesn’t mean your journey has to be. Because we’re based right here, we can respond quickly and adapt your plans if the unexpected happens, whether it’s a rainy day, a road closure, or shifting conditions.
Our team keeps a close eye on forecasts and local updates, adjusting your itinerary in real time when needed. That means you can relax, knowing that no matter what the weather brings, your journey will stay seamless, stress-free, and filled with unforgettable experiences.
6. Locals Who Guide, Not Just Plan
At New Zealand Luxury Travel Agents, your journey is shaped by more than just desk-based planning—it’s guided by genuine local expertise. Based in Queenstown, we’ve spent years on the road as tour guides ourselves, sharing stories, uncovering hidden gems, and helping travellers experience the true essence of Aotearoa.
We don’t just know New Zealand—we live it every day. From dramatic landscapes to tucked-away local favourites, our insight takes you far beyond the guidebooks, connecting you with the authentic heart of this remarkable country.
7. No More Paper – Its all on Your Phone
Say goodbye to bulky folders and printed documents that can easily be misplaced. With our intuitive travel app, every detail of your New Zealand journey is right at your fingertips. From real-time itinerary updates and interactive maps to key contacts and in-country support, everything you need is neatly organised in one place.
It’s simple, reliable, and designed to give you peace of mind—so you can focus on enjoying your luxury adventure, knowing your plans are always accessible, wherever your travels take you.